To enhance customers’ experience online, Buck & Hickman – the distributor of tools, maintenance and health and safety products – has launched a new website combining a site-wide upgrade with a number of new features.
As well as showcasing 6,000 new items, the website contains a quick order system and the ability to track purchases from order through to delivery, says the company.
It also features a complete overview of all Buck & Hickman’s added-value services that include Invend and Insite, as well as online e-procurement, purchasing manager and export.
Peter Smart, channel director of Buck & Hickman says: “With more of our customers purchasing online, we recognised the importance of offering a 24/7 multi-channel approach, and felt we needed to reflect this through our online presence. Wider product selection and improved navigation ensure customers have access to the right product for their application.”
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