Quality comes first in gas detection market
17 Jan 2014
Quality is rated as the most important attribute when it comes to sourcing gas safety suppliers, according to a survey conducted by City Technology.
The company, which is a supplier of gas sensor equipment and owned by Honeywell, conducted its survey on 114 participants that attended health and safety, and oil and gas events last quarter in the US, Europe and China.
It said that while quality was ranked most highly by 30% of respondents, reliability was the second most valued attribute, nominated by 24% of respondents.
The results are in line with what we at City Technology are experiencing
John Warburton
But it found that while 26% of customers polled in Europe stated that innovation was a crucial differentiator, this attribute scored much lower amongst American and Asian audiences.
When asked about other important attributes that respondents looked for from gas safety suppliers, most respondents cited partnership, expertise and transparency, the company said.
“I think it gives a good insight into the industry’s increasing expectations from safety suppliers. The results are in line with what we at City Technology are experiencing,” said John Warburton, strategic marketing manager.
