Single-call drive service and support from ABB Drives Alliance

Caption above: Hire drives for meeting temporary needs is one of six services offered by DrivesAdvantage, a new service programme aimed at providing full lifecycle care for drives of all makes

Users of variable speed drives can for the first time source repairs, maintenance and hire services as well as new drives from one source, thanks to a new support package from ABB Drives Alliance. DrivesAdvantage aims to offer users the most cost-effective drive operation by servicing existing drive installations of all makes, from ten sites across the country.

“With a full range of services as well as replacement drives, we can offer the user the best advice for each situation. The six packages included in DrivesAdvantage give operators the support they need at every stage of the drive’s life cycle,” explains Nick Brown, ABB drives sales manager.

The six service packages are:

DriveRepair – All makes of drive, not just ABB, can be repaired or advice given for replacement should repair be uneconomical.

DriveUpgrade – A dedicated drive replacement scheme to find the right replacement for an existing drive and installing it, along with removal and disposal of the old unit.

DriveHire – The UK’s longest established drive hire service is part of the solution, with a fleet of drives for hire to meet temporary needs, such as dealing with a breakdown situation or testing a new application or proving energy savings on a “try before you buy” basis.

DriveCare – Periodical and preventative maintenance as well as security backup and safe storage of drive parameters, ensuring the application can easily be restored in case of a breakdown.

DriveEfficiency – Energy appraisals that identify the most valuable energy saving opportunities at the site that can be realised with variable speed drives, following ABB’s market-leading 6-step Energy Saving Plan.

DriveTraining – A training programme that helps ensure that users can take advantage of all the benefits their drives have to offer, held at an ABB Drives Alliance training centre or at the customer’s premises.

ABB Drives Alliance is the UK’s most comprehensive drives network, with ten partners strategically located around the UK. The partners have large stocks of AC drives available off-the-shelf and online connection to ABB’s central stock. The members of the team have been handpicked by ABB because they are outstanding drives experts in their local area.

A brochure describing DrivesAdvantage is available free from the BrochureLine, tel 0800 783 7491. Alternatively, it can be ordered online at www.abb.co.uk/energy.

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